Shipping Policy and Returns

Shipping

Our products are shipped within 2-4 Days via USPS First Class or Priority Mail. Tracking Information will be emailed to upon shipping.

To return your product, you should mail your product to:

1717 Orange avenue

P.O. Box 535

Fort Pierce, FL 34954-3301

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Returns & Exchanges

Firewolf & Superstitious offers both Returns and Exchanges - to exclude: Psychic Consultations, Ritual Services, Custom-Made Products and Sale Items.

Returns

Our refund policy is 7 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Several types of goods are exempt from being returned or refunded– to include:

• Psychic Consultations
• Ritual Services
• Custom Crafted Products and Sale Items
• Workshop & Event Tickets
• In-Person Services

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will  be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days. Refunds will only be initiated upon receipt of your returned item.

Although we offer Free Shipping - Shipping “Paid” will be not be refunded.

the cost of shipping will be the responsibility of the customer and deducted from the total refund.

We do not offer partial refunds.

Gift Certificates will be refunded to the original purchaser.

Exchanges

Exchanges are available for broken and damaged items. If you need to exchange it for the same item, send us an email at kylebleite@gmail.com and send your item to: Superstitious Firewolf's Witch Shop 1717 Orange Avenue, P.O. Box 535 Fort Pierce, fl 34954

UPDATED April 7, 2022